Sales and Customer Service Representative

Greencarrier Liner Agency is the agent for Evergreen Line – one of the world’s leading international shipping Lines. From our offices in the Nordic and Baltic countries, we can offer transport solutions worldwide. Our team consists today of 80 employees in 7 countries, with offices in Sweden, Denmark, Norway, Finland, Estonia, Latvia and Lithuania.
Greencarrier Liner Agency is a part of Greencarrier Group one of the Nordic’s largest privately-owned transport companies.

Greencarrier Liner Agency is looking for a person with a positive and enthusiastic mind-set to join our sales- & customer service teams in Gothenburg. We are ready to hire, are you our new team member?

 

KEY RESPONSIBILITIES/OUR OFFER
If you like mixing customer service with business development, you will be right for the job! 

You will be a part of both our sales- and our customer service team and together with these teams make sure we give first class service to our customers. In this combined position you will obtain an extra level of knowledge and overview.

You are triggered by sales and reaching results but can appreciate the combination of administrative tasks as an equally important part of your role. You will be in daily contact with the shipping-, forwarding-, and transport community as well as with exporters and importers.

You will take care of export/import bookings, planning of shipments, follow up on customer performance and build professional customer relationships. Networking within our business will be encouraged. Other daily tasks would be system updates, filing of rate agreements, tender work, quotes, follow-ups and communication with customers and Evergreen Line via e-mail/phone. You will act as a link between sales and customer service.

We offer you a possibility to get a thorough understanding of the liner agency business, committed colleagues who have fun at work as well as a great opportunity for personal and professional development for the right person.


WHO ARE WE LOOKING FOR?
We are looking for a business-oriented person who is triggered by understanding our customer’s needs, build trust and deliver on high expectations.

Your written and verbal communications skills are excellent, and you are fluent in both Swedish and English. You are a fast learner with good IT skills. Previous shipping/logistics knowledge is an advantage. Interest in social media and experience in using digital channels is an advantage.

To succeed and thrive in this role you need to have outgoing personality, a strong inner drive and to be passionate about your work. You appreciate collaboration and can manage several responsibilities while maintaining a positive attitude towards our customers, partners and Evergreen. You are proactive, self-going, well structured, creative with a strong focus on results. All in the spirit of our company values; commitment, involvement, humour and joy!

REQUIRED SKILLS

  • Excellent interpersonal and communication skills
  • A strong will to succeed and to do what it takes to reach set targets
  • Strong individual drive and work ethics
  • Ability to work towards tight deadlines and switch between different tasks
  • Team player
  • “Yes it´s possible” attitude

REQUIRED EDUCATION & EXPERIENCE

  • Bachelor’s degree from shipping/logistics or relevant vocational training
  • Minimum 2-3 years documented experience from shipping/logistics industry in a similar role or other relevant experience from customer service and/or sales
  • Fluent in Swedish and English, both verbal and written
  • Well proficient in Microsoft Office applications 
  • An interest in using new technology systems to increase performance

Great accomplishments start with great people. Are you committed, like challenges and want to work in a fantastic team in Gothenburg?  Join us! 

Position: Full time
Location: Gothenburg
Last application date 29/1, however we will start evaluating applications on an ongoing basis so if you are interested, do not wait!

More Information

For questions about this position, you are welcome to contact Anna Taranger Phone: 0708-850018 anna.taranger@greencarrier.com

For general information about our company you are welcome to contact Fredrik Hermansson Phone: 0708-850036 fredrik.hermansson@grencarrier.com


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