Customer Service Specialist

Greencarrier Liner Agency is the agent for Evergreen Line – one of the world’s leading international shipping companies. From our offices in the Nordic and Baltic countries, we can offer transport solutions worldwide. Our team consists today of 80 employees in 7 countries, with offices in Sweden, Denmark, Norway, Finland, Estonia, Latvia and Lithuania.
Greencarrier Liner Agency is a part of Greencarrier Group one of the Nordic’s largest privately owned transport companies.

Greencarrier Liner Agency is looking for a person with a positive and enthusiastic
mind-set to join our customer service team in Gothenburg. We are ready to hire, are you our new team member?

 

KEY RESPONSIBILITIES
You will be a part of our customer service team and together with your team, deliver a positive customer experience. In this role, you need to be flexible and enjoy combining customer service with administration tasks. 

You will take care of bookings, documentation and planning of shipments.
System updates, follow-ups and communication with customers and Evergreen via
e-mail/phone are other daily tasks.


WHO ARE WE LOOKING FOR?
The ideal candidate is a person who has strong commercial and customer interests.
A person who find it easy to build relationships and enjoys networking and can manage several responsibilities while maintaining a positive attitude towards our customers, partners and Evergreen.

We are looking for a person with good communication skills and someone who enjoys cooperating with the rest of the team. Your written and verbal communications skills are great, and you are fluent in both Swedish and English. You are a fast learner with good computer and IT skills. Previous shipping/logistics knowledge is an advantage.

To succeed in this role, we also see that you have outgoing personality and are passionate about your work. You are proactive, self-going, creative with a strong focus on results. All in the spirit of our company values; commitment, involvement, humour and joy!

REQUIRED SKILLS

  • Excellent interpersonal and communication skills
  • A strong will to succeed and to do what it takes to reach set targets
  • Strong individual drive and work ethics
  • Ability to work towards tight deadlines and switch between different tasks
  • Team player
  • A can-do attitude

REQUIRED EDUCATION & EXPERIENCE

  • Bachelor’s degree from shipping/logistics or relevant vocational training
  • Minimum 2-3 years documented experience from shipping/logistics industry or other relevant experience from the customer service industry
  • Fluent in Swedish and English, both verbal and written
  • Well proficient in Microsoft Office applications 
  • An interest in using new technology systems to increase performance

Great accomplishments start with great people. Are you committed, like challenges and want to work in a fantastic team in Gothenburg?  Join us! 


Position: Full time
Location: Gothenburg

Last application date 29/1, however we will start evaluating applications on an ongoing basis so if you are interested, do not wait!

More Information

For questions about this position, you are welcome to contact
Fredrik Hermansson, Phone: 0708-850036 fredrik.hermansson@greencarrier.com

Welcome with your application!

 

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